Privacy Policy
Effective Date: March 31, 2025
1. Introduction
Ampereus Electrical (“we”, “our”, “us”) is committed to protecting your privacy and ensuring the personal information you provide to us is handled safely and responsibly. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or engage with our services.
2. Information We Collect
We collect personal information that is necessary to provide our services and operate our business effectively. This may include:
- Contact Information: Name, phone number, email address, physical address.
- Service Details: Project information, property type, and service preferences.
- Payment Information: Billing details (processed securely via third-party providers).
- Website Data: IP addresses, browser type, pages visited, and other analytical data through cookies or tracking tools.
3. How We Use Your Information
We use your information for the following purposes:
- To respond to service inquiries and provide quotes.
- To schedule and perform electrical services.
- To send invoices and process payments.
- To improve our website and services.
- To comply with legal obligations.
- With your consent, to send updates, promotions, or newsletters.
4. Sharing of Information
We do not sell or rent your personal information. We may share your information with:
- Trusted third-party service providers who assist in business operations (e.g., invoicing, payment processing, marketing).
- Regulatory authorities or law enforcement if required by law.
- Subcontractors or suppliers where necessary for completing a job, and only with your consent.
5. Data Retention
We retain personal information only as long as necessary for business or legal purposes. If you request deletion of your information, we will comply unless we are legally obligated to retain it.
6. Security
We take reasonable precautions to safeguard your information. However, no system is completely secure. We recommend not sending sensitive information (e.g., credit card numbers) via email or unsecured means.
7. Cookies and Website Analytics
Our website may use cookies and analytics tools (e.g., Google Analytics) to understand how visitors use our site and improve user experience. You may disable cookies in your browser settings if you prefer not to share this data.
8. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Correct any inaccuracies in your personal data.
- Withdraw your consent to marketing communications.
- Request deletion of your information (subject to legal obligations).
To exercise these rights, please contact us using the information below.
9. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on our website with the effective date noted.
11. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact:
Ampereus Electrical
📧 info@ampereus.ca
📞 604-704-0701